The coat is lovely, and Elizabeth has been supremely helpful - she gave me excellent style advice (e.g. about the collar) that really make the coat work. Score is 9 not 10 because there was a thread left hanging about 2/3 of the way down which I nearly caught on a bush, and that could have damaged the coat. I've snipped it off now.
Really pleased with the suit: fits perfectly, material is top class, looks great.
Would highly recommend to friends/colleagues
Very pleased with the suit - and the whole experience. Would highly recommend to friends/colleagues
the service was good
The first attempt was quite a way off fitting properly but second time around it fit very well. Also when I collected the shirt it had a blue stain on the collar that I had to have professionally cleaned to remove. Apart from that the service was good although it is annoying that fittings are only available twice a week.
customer service is a credit
The initial measurements were a long way off resulting in 3 visits to get finally fitted. I would have given a very poor score if not for the delightful Elizabeth Grew. Her enthusiasm, personality, and customer service is a credit to her and a real asset to your company while you have her.
it has all be brilliant
Some additional appointment slots for the Reading studio would help. Apart from that, it has all be brilliant
I look forward to wearing it for my wedding in May!
There was some delay as the jacket had to be remade and I had to chase it up myself having not heard anything for several weeks. However due to my personal circumstances I have visited Liverpool, Birmingham, York and London West End offices and found all the staff to be very helpful and professional.Very pleased with the suit and I look forward to wearing it for my wedding in May!
The shirt is brilliant!
The shirt is brilliant! Thanks for accommodating my idea, helping me design, refine and then making the shirt for me. I saw this type of shirt worn overseas but just haven't been able to track down an equivalent in the UK. Fantastic!
Very good its a suit that fits
You get a 10 out of 10 for service.
I called to retrieve my password, and to find out if I could download my measurements. The man that answered the phone was really helpful and worthy of a compliment.
However, I think it is difficult to pick the pattern on line. I like the suit but perhaps I picked a pattern that is more properly applicable for a sports jacket.
It fits great and definitely it is workable in my line of business.
Overall I am very happy with the service and the fit. You get a 10 out of 10 for service. The prices are a bit steep for me, (certainly a decent price for many others).