The initial measurements were a long way off resulting in 3 visits to get finally fitted. I would have given a very poor score if not for the delightful Elizabeth Grew. Her enthusiasm, personality, and customer service is a credit to her and a real asset to your company while you have her.
it has all be brilliant
Some additional appointment slots for the Reading studio would help. Apart from that, it has all be brilliant
I look forward to wearing it for my wedding in May!
There was some delay as the jacket had to be remade and I had to chase it up myself having not heard anything for several weeks. However due to my personal circumstances I have visited Liverpool, Birmingham, York and London West End offices and found all the staff to be very helpful and professional.Very pleased with the suit and I look forward to wearing it for my wedding in May!
The shirt is brilliant!
The shirt is brilliant! Thanks for accommodating my idea, helping me design, refine and then making the shirt for me. I saw this type of shirt worn overseas but just haven't been able to track down an equivalent in the UK. Fantastic!
Very good its a suit that fits
You get a 10 out of 10 for service.
I called to retrieve my password, and to find out if I could download my measurements. The man that answered the phone was really helpful and worthy of a compliment.
However, I think it is difficult to pick the pattern on line. I like the suit but perhaps I picked a pattern that is more properly applicable for a sports jacket.
It fits great and definitely it is workable in my line of business.
Overall I am very happy with the service and the fit. You get a 10 out of 10 for service. The prices are a bit steep for me, (certainly a decent price for many others).
my suit is lovely.thank you
Happy with materials and cut.
Happy with materials and cut. One or two buttonholes had some frayed lining which had to be trimmed before wearing - small point in attention to detail. Thanks. 9/10
I didn't realise at the time what a great suit you made for me.
I didn't realise at the time what a great suit you made for me. It's only now, a few suits down the line, that I realise the difference. I must also confess, that I was a tricky customer to please. And you did your utmost for me. Thank you.
Excellent service - David, Hana and Manish were all incredibly helpful and I am very happy with my new suit and shirts. Thank you all and I will be back!